Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Return & Refund Policy – Tahir Brothers Electric Company

At Tahir Brothers Electric Company, we aim to ensure our customers are completely satisfied with their purchases. Please read our return and refund guidelines below.

1 – How to Start a Return

To initiate a return, you can contact us at:
Email: tahirbrotherelectriccompany@gmail.com

Please note that all returns must be sent to the following address:
[INSERT RETURN ADDRESS]

If your return is accepted, we will provide a return shipping label along with instructions on how and where to send your package. Items sent without prior approval will not be accepted.

For any questions about returns, you can always reach us at:
tahirbrotherelectriccompany@gmail.com

2 – Damages and Issues

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it.

3 – Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized items

  • Personal care products (beauty items)

  • Hazardous materials, flammable liquids, or gases

  • Sale items or gift cards

If you have questions about a specific item, please contact us before making a return.

4 – Exchanges

The fastest way to get the item you want is to return the original item. Once the return is accepted, you can place a separate order for the new item.

5 – European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

  • Items must be in the same condition as received (unworn/unused, with tags, and in original packaging).

  • Proof of purchase or receipt is required.

6 – Refunds

Once we receive and inspect your return, we will notify you if the refund is approved.

  • Approved refunds will be processed to your original payment method within 10 business days.

  • Please allow extra time for your bank or credit card provider to post the refund.

  • If more than 15 business days have passed since your refund was approved, contact us at:
    tahirbrotherelectriccompany@gmail.com

7 – Contact Information

For any questions regarding returns or refunds:

Tahir Brothers Electric Company
Email: tahirbrotherelectriccompany@gmail.com