At Tahir Brothers Electronics, we understand how exciting it is to receive a new appliance for your home. We work to make every delivery safe, convenient and hassle-free, whether you shop from Lahore or elsewhere in Pakistan.

1. Order Processing

Once your order is placed, our team reviews product availability, delivery address and order details. Orders are normally processed within 1–2 business days after confirmation. Our support team may contact you by phone or WhatsApp if additional information is required.

2. Delivery Timeframes

We offer doorstep delivery across Pakistan. The estimated nationwide delivery time is 2–7 business days, following order processing. Delivery of large appliances or orders to remote areas may take additional time. These are estimates, not guaranteed delivery dates; availability, destination, courier operations, weather and public holidays can affect timing.

3. Shipping Charges

Delivery charges, where applicable, depend on the product’s size, weight and delivery location. Applicable charges will be communicated during checkout or order confirmation. Large appliances, including refrigerators, washing machines, deep freezers and air conditioners, may require special transportation arrangements.

4. Order Confirmation & Tracking

We will keep you informed about order processing and dispatch. Where tracking information is available from our delivery partner, it will be shared with you. You may also contact our support team for an order update.

5. Receiving Your Order

Please inspect your order at delivery, where practical, and check the following:

·         The product and model match your order.

·         The external packaging is in acceptable condition.

·         There are no obvious signs of damage or missing items.

If you notice a concern, inform the delivery representative where possible and contact our support team as soon as possible, preferably before installation or use.

6. Delivery Delays

Although we make every effort to deliver on time, unexpected delays may occasionally occur. If your order is significantly delayed, we will assist with an updated estimate or discuss available options.

7. Order Cancellation

If you wish to cancel an order, please contact our support team before dispatch. Once dispatched, requests will be managed in accordance with our Return & Exchange Policy and any applicable consumer rights.

Need Help With Your Delivery?

If you have questions or need assistance, please contact our customer support team.

Tahir Brothers Electronics

Phone / WhatsApp: 0301-8484688

Email: info@tahirbrothers.com.pk

Website: tahirbrothers.com.pk