Terms of service
Terms & Conditions
At Tahir Brothers, we strive to ensure our customers are satisfied, happy, and cheerful with our services and products. To achieve this, we follow a clear framework consisting of smooth and trustworthy rules and regulations. Below, we outline some of our key customer-centered agreements:
1 – Availability
Special offer items or seasonal sale products are available to all our valued customers, but only during the specific promotional period and depending on product availability.
2 – Cancellation
Customers have the right to cancel or drop a product request before dispatch or delivery. Standard charges may apply if an order is canceled after the product has been dispatched or delivered.
3 – Change in Prices
Stay updated via our website and social media platforms for current prices, discounts, and product packages. Prices, discounts, and offers are subject to change at any time without prior notice.
4 – Customer Engagement
We at Tahir Brothers value communication with our customers and respond to queries through various means—oral, written, or digital. Any information shared regarding prices, discounts, or packages may change without prior notice.
5 – Delivery
We make every effort to deliver products to your doorstep as quickly as possible. However, delivery may be delayed due to factors beyond our control, such as storms, floods, roadblocks, or other unforeseen events.
6 – Incorrect Information
It is the customer’s responsibility to provide accurate information. We are not accountable for any incorrect data provided by customers that may affect their ability to use our products or services.
7 – Modification
To offer updated products and services, Tahir Brothers reserves the right to change prices, discounts, and offers at any time.
8 – Right to Refuse
Our offers, deals, and packages are open to everyone. However, we reserve the right to refuse service in cases such as delayed payment, last-minute order changes, product unavailability, or distance restrictions.
9 – Unauthorized Use
To protect our customers from misuse, you agree not to share or reuse any of our services for unauthorized purposes without prior approval.
10 – Warranty
We provide genuine and authentic products with original brand warranties. All warranty claims should be directed to the manufacturer’s warranty or service centers.
11 – Promotional Activities
We are not responsible for any misunderstanding regarding promotions displayed on social media or website banners. Special vouchers are valid for single use only. Unauthorized multiple use is considered illegal.
12 – Brand Name
Brand names, logos, and designs on our site may not be used or reused for services not provided by Tahir Brothers.
13 – Typographical Errors
We reserve the right to correct any typographical errors on our website or social media platforms without prior notice.
14 – Customer Feedback
We reserve the right to use or publish customer feedback, comments, reviews, or suggestions received through any platform without prior approval. Customers are responsible for staying updated on changes to our terms and conditions, which may be updated at any time.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at tahirbrotherelectriccompany@gmail.com.
Our contact information is posted below:
[INSERT TRADING NAME]
tahirbrotherelectriccompany@gmail.com
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[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]